What You Should Know

What phone number do I call when I need a police officer?
A: 9-1-1 is a response number to be used anytime that a police officer is needed - whether for an emergency or non-emergency. 9-1-1 should be used for both service and emergency calls - it is a police response number. 9-1-1 can be used from a traditional phone or a cellular phone.

Residents that need information or administrative services may call (630) 293-2222 during regular business hours. Regular business hours are Monday through Friday between 7:00 a.m. and 12:00 a.m., and Saturday between 7:00 a.m. to 3:30 p.m. The Records Section is closed on Sunday and holidays. After business hours if you dial 630-293-2222 please stay on the line and your call will be forwarded to the dispatch center.

How do I make a report when the office is closed?
After regular business hours, anyone wanting to make a police report may summon an officer by using the phone located in the Police Department front door entry way. This phone goes directly to the dispatch center. The center will inform an officer that someone at the station needs to speak with the police or residents may call 9-1-1 from any location in West Chicago and an officer will be dispatched.


Solicitors
With the advent of summer weather, residents typically experience an increase in door-to-door solicitors. As such, the West Chicago Police Department would like to take this opportunity to remind residents of the City's ordinance requiring that solicitors register at the Police Department. If a prospective solicitor's application for registration is approved, he/she is issued an identification card. This ID card will include the City seal, a photo of the solicitor and an expiration date. Per the ordinance, this ID card must be displayed by the solicitor while he/she is engaged in sales activities.

If you are approached by a solicitor who is not able to produce a City-issued solicitor ID card, the Police Department encourages you NOT to conduct business with this person. Further, we would ask that you contact 911 immediately to report the incident.

The City's solicitor ordinance contains a provision for residents who do not want to be contacted by door-to-door salespeople. If a resident chooses this option, appropriate signage (a preprinted weatherproof card) is available at City Hall, 475 Main Street.

Overnight Parking
City of West Chicago Ordinance #17-116 prohibits parking on City streets from 2:00 a.m. to 5:00 a.m. Nightly permission may be granted upon request. Please call (630) 293-2222 to inquire about overnight parking.

Parking Fines
Parking tickets may be paid by mail using the tickets as an envelope. In order to avoid penalties, please allow sufficient time for mailing payment. Parking tickets may be paid in person at City Hall. You may request a court hearing concerning the ticket. This request must be made in person at the West Chicago Police Department. Fines not paid by the due date are doubled.

Payment of Fines
Instructions for the payment of traffic fines are written on the back of the citation. Fines and questions should be directed to the DuPage County Clerk, (630) 407-8600 or the Kane County Clerk's Office, (630) 208-3319.

Request for Police (Accident) Reports
Requests for police reports must be made in person at City Hall. Copies of accident reports that involve reconstruction of the accident are available at a cost of $20 each and are available only after the reconstruction is complete.

Vacation Watch
While on vacation (a minimum of seven days) residents may request the West Chicago Police Department to make periodic checks of their home. A vacation watch form, which is available from the Police Department, must be completed.

For Download: Vacation Watch Request Form (PDF - 84k)

Community Curfew
It is unlawful for a person less than seventeen (17) years of age to be present at or upon any public assembly, building, place, street or highway at the following times unless accompanied and supervised by a parent, legal guardian or other responsible companion at least eighteen (18) years of age approved by a parent or legal guardian or unless engaged in a business or occupation which the laws of this state authorize a person less than seventeen (17) years of age to perform:
(1) Between 12:01 a.m. and 6:00 a.m. Saturday;
(2) Between 12:01 a.m. and 6:00 a.m. Sunday; and
(3) Between 11:00 p.m. on Sunday to Thursday, inclusive, and 6:00 a.m. on the following day.

It is unlawful for a parent, legal guardian or other person to knowingly permit a person in his custody or control to violate the City’s curfew ordinance.